After Sale Service

At Emanam  Jewelries, our commitment to you doesn’t end at checkout—it’s only the beginning. We believe that true luxury lies in lasting relationships, which is why we offer an exceptional after-sales service program designed to preserve the beauty and value of your jewelry for years to come. Every piece you purchase from us comes with lifetime support, including professional cleaning, polishing, and inspection services at our flagship store or authorized partners. Our certified jewelers are always available to resize, repair, or restore your treasured items using the same meticulous craftsmanship with which they were originally created.

For your convenience, we provide free bi-annual check-ups to ensure clasps remain secure, stones stay firmly set, and metals maintain their luster. Should your jewelry ever require attention, simply visit us or contact our dedicated after-sales team via WhatsApp, email, or phone for priority scheduling. We maintain an extensive inventory of genuine replacement parts and gemstones to guarantee authentic repairs that match your piece’s original quality.

Premium clients who invest in our signature collections receive additional benefits including at-home concierge service, emergency repairs, and exclusive invitations to jewelry care workshops. All maintenance services come with a 30-day warranty on workmanship, and we proudly honor our craftsmanship guarantees regardless of how many years have passed since your purchase.

Beyond physical care, our after-sales experience includes personalized consultations to help you build or modify jewelry collections, insurance appraisal assistance, and heirloom preservation advice. We’ve implemented a digital jewelry passport system that tracks your piece’s service history and provides care reminders. At Emanam Jewelries, we don’t just sell jewelry—we curate lifelong adornment experiences, standing by our promise of enduring beauty through generations of wear. Your satisfaction remains our highest priority, today and always